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  KPO Service

Despite a highly automated world, there is still a need for companies to employ people to perform repetitive, highly standardized tasks. In fact, some might argue that automation increases the need for this type of activity rather than reduces it.

Whether the task is data entry to a corporate or customer database, handling change requests from customers, web design, reviewing applications, or any number of other similar back office tasks, it can be a challenge for companies to find and keep people in the US or Europe who can do a good job for typically low wages.

For the past four years, Devott Service has been successfully meeting the challenges of providing high quality, high volume Outsourcing support for our customers. As a native company in China, with extensive global understanding, we also provide foreign companies a solid platform to develop their China businesses and operations.

We have a dedicated team of experienced web researchers who can accomplish any complex web based research tasks related to any knowledge field with high reliability and accuracy. Especially, as a native company in China, Devott Service can help you do research jobs and expand your market in China and Asia with at a very affordable expense and cost.

Core Services

1. Web Research / Internet Research: Web search, address and email search, mailing list search to search for contact details of the specific target group
2. Data Mining: Data extraction and screen scrapping services to excel, access, MS-SQL or MySQL tables, comma delimited file csv
3. Data Cleansing: Database compilation & updating, tracking, extracting, harvesting records and raw data from a screen or a web site
4. Data Capture & Data Entry: Data entry, converstion, processing and document outsourcing
5. Online research and building database in Microsoft Office. Online gathering data from websites to an Excel spreadsheet, Access .mdb file, or any structured database format
6. Web Mining and Listing. Searching the web and creating lists of target websites and then collecting information from these sites
7. Web search and product research to populate the database for your e-commerce websites / online stores
8. Online Form Entry and Submission
9. Business research and company research, marketing/sales support services, e.g. market research, survey and analysis, gathering information about competitors' pricing
10. Web Research and Online Data Entry or Web-to-Web Entry for updating your online stores
11. Web Search and Listing, e.g. searching online newspapers for the latest pricing information, or extracting and summarizing news stories from online news sources

Methodology

We perform a preliminary analysis of your requirements and of the site to understand the data structure. According to the complexity we will work on the method of obtaining the raw data from records, in rows and columns format and return them to excel, Access or tables of SQLServer tables, comma delimited or text files. We'll use custom program to perform a screen scrapping, or will manually extract the data.

A member from our professional team experienced in such online data extraction projects will communicate with you to understand your specific requirements, and will continue to liaise with you for instructions, status updates and ensure timely deliverables.

We'll be more than willing to acquire new knowledge about your business and your requirements and we'll work with on a sample/prototype project to let you evaluate our capabilities.

Our Advantages

1. Top-Notch Professionals: Our staff has extensive direct industry and subject matter experiences in diverse fields of study and management.
2. Superior Quality Standards and Software: We have developed a repeatable, effective software process and a well-proven testing methodology to ensure the high quality of products and successful delivery to our clients.
3. Assured Security: Access to data and knowledge bases can be configured to provide you organization security.
4. Remarkable Flexibility: We are highly sensitive to your specific requirements and have sensible response to meet up the needs of your project.
5. High Value Added: Compared to in-house operations or other outsourcing providers Devott Service can save as much as 50%.
6. Customer Satisfaction: We will work with our clients to develop a through understanding of your unique requirements and deliver!

Contact us with your Online Data Research & Data Entry requirements and we will get back to you within one business day.